Please read the ‘FAQ’ we edited for our players or contact our online customer service anytime.
How can I fund my account?
Enter pai9.net’s homage, click ‘open account’, fill in the necessary information and then, you will get your username and password.
The minimum amount for the first deposit is $15, ¥100 or the equivalence of other currency. It is cost free for you to open an account whether through the online payment platform or our customer service(Minimum amount of $100 or ¥1000 or equivalent amount for other currency).
You need to login your real money account with your username and password from our homepage first, and then make the deposit according to instruction of the platform:
Click ‘deposit’ tab,
and select your desired deposit method from the many easy and secured deposit options we offerd.
The latest encryption and protection techniques are applied to keep your financial information safe.
At present, most debit or credit cards are accepted for mainland china players. For players from the America, Europe, Japan, South East Asian and Africa, choices for online payment are: Visa cards, Master cards, Paypal, Moneybookers, Neteller.
In most cases, your deposit will be quickly processed, at most 10 minutes. But under some special occasions, your deposit will take up to 24 hours to process. If your deposit is not approved for some reason, we will notify you in the first time.
Your deposit will be credited to your casino account within a specific of time. If your deposit is refused, we will drop you an email immediately. If you find youe deposit is not credited to your account, please check your mail-box. If you do not get the email, please contact us without delay.
Neteller is applicable for all members of the pai9.ne
NETeller is an online money transfer service to deposit funds to your casino account. It is quick and secured. You have to register for a real money account first to make the deposit.
If you already have a NETELLER account and there is balance:
1. Login your real money account with your account and password.
2. Click ‘NETELLER’ icon in the deposit section.
3. Input the amount you want to deposit for your casino account.
Minimum deposit amount for NETELLER is $20
and maximum deposit amount for NETELLER is $5000
Input your NETELLER account number and security code, and then click ‘next’.
Once your deposit is accepted, it will be transferred into your casino account, and you can login to play our games thereafter.
If you do not have any NETELLER account:
1) Register to be a NETELLER member;
2) Input all necessary info, and click ‘join NETELLER’;
3) You will get your NETELLER account and security code in your screen. The account information will also be sent to your email box for record;
4) Click ‘login’, and then input your NETELLER account and password;
Choose a method to fund your NETELLER account:
1. Electronic Transfer
Electronic transfer is a way for making deposit via the ACH (Automated Clearing House) from your American account. NETELLER’s electronic transfer is only applicable for those who own an American bank account. In order to make deposit into your NETELLER account, you need to register for a NETELLER bank account first.
2. Bank Deposit or Telegraphic transfer (TT)
US or Canada Members of NETELLER may make deposit to his/her casino account from his/her NETELLER account. For more details, please call: 1-888-258-5859 or email at support@NETELLER.com to contact Neteller
3. Insta cash
You can instantly fund your NETeller account from your bank account with Insta Cash, no need to wait for 2 to 4 working days.
4. Credit Card
Fund your Neteller account with Visa credit card. If the deposit amount is below 500 USD, there is no need to verify your NETELLER account but you need to do so every 30 days and prove that the amount limit for your credit card is beyond 4000 USD. To verify your account,
International clients:
Fax your identification (passport/ driving license)(must be photo attached) document and copy of your credit card(two sides) to: +1-888-468-3703 or +1-888-678-2128.
For more information, please contact NETELLER at 1-888-258-5859 Or support@NETELLER.com.
All mainland china players can fund their casino account with their debit cards. All mainland China debit cards are supported by instant and secured online bank transfer. You need to open the online banking function first with your bank.
You need to register as a casino real money member first to fund your account.
For registered players, please fund your account according to following instructions:
- Login with your real money account from our homepage;
- Click ‘Chinese debit card’ tab in the deposit section;
- Input the amount to deposit;
- and click ‘Next’;
- Choose your bank in the list;
- You will be directed to the website of your bank, please input your card number, expired time, PIN code and then press ‘submit’ on that page;
- Once your deposit is confirmed, the amount will be credited to your casino account. Close the website of bank and login to play instantly.
Payments online through a Moneybookers' e-wallet facility is easy, safe and quick. But you need to register as a Moneybookers member first to fund your casino account.
This deposit method is applicable for members from the Europe and Far East.
To fund your casino account,
- please login with your real money account and password from our homepage;
- Click ‘Moneybookers’ tab in the deposit section;
- Input the amount for deposit and click ‘next’;
- You will be turned to the website of Moneybookers;
- If you already own a Moneybookers account, please click the ‘existing account’;)
- Enter your email address(same with the one you registered), password and turing code;
- Confirm your payment;
- You will be switched to the counter and get your transaction identity;
- Once your Moneybookers deposit is accepted, the amount will be credited to your casino account.
- If you do not own a Moneybookers account, please register for one online.
- The limit for Moneybookers deposit: )
- Minimum: 50 USD
- and Maximum 3000 USD.
How can I cash out?
To cash out from your casino account, you are required to login first with your real money account and password, and then follow the instructions:
- Click the ‘Withdrawal’ button when you login;
- Input the amount you are going to cash out;
- Click ‘withdraw request’ tab;
- Please input your necessary bank details if it is your first time to cash out;
- Click ‘withdrawal record’ any time to check your record.
To enhance our precious customers’ satisfaction, Pai9 casino and Western Union join together to provide the rapid withdrawal services. The Money you withdraw will reach your account within two hours (from the time the application is submitted successfully till you get the money), and we will also send you the message via SMS. Upon the receipt of the application, our financial department for payments and payoffs will make the necessary audit immediately and then cash out, so that you can get it in two hours. At present, the following list of banks are supported: In America: the Citibank, HSBC; In Asia / Hong Kong: HSBC, Hang Seng Bank; In mainland China: ABOC, ICBC
You can cancel your withdrawal application anytime before the pass of auditing. When the auditing is passed, your withdrawal request will be sent for the cash out and the request can not be cancelled. To cancel the withdrawal request, you need to login your real money account. When you logged in, select ‘Withdraw’, and you will catch the list of withdrawal requests. Choose the pending request and make a click on it, and then click ‘cancel’. The request will be cancelled.
The withdrawal amount should be more than 15 USD (100 RMB or HKD) each time. If the withdrawal amount is less than 50 USD (300 RMB or HKD), you will get charged at 1 USD (8 RMB or HKD) for handling fee. Otherwise, you will not be charged.
How to speed up when it is slow?
If you are getting problem of slow login or failed to connect server, that’s because of a great delay or packet loss between the network of yours and our server. You can solve this by choosing another gaming server.
If you are getting problem of not fluent streaming video, that’s because of a great delay or packet loss between the network of yours and our server. You can solve this by choosing another gaming server.
Seven choices for you to place a wager: player, banker, tie, banker pair, player pair, big, and small. Banker and player are dealt a two-card hand individually. The one which gets nine points in total or the closest to nine calls the winner. (Please turn to ‘how to play’ in the homepage and choose ‘Baccarat’ for more details). Online live Baccarat is opened for 24 hours a day.
Twelve choices for you to place a wage: player 1 win, player 1 lose, player 1 tie, player 1 pair, player 2 win, player 2 lose, player 2 tie, player 2 pair, player3 win, player3 lose, player3 tie, player3 pair. Each hand will get two tiles, sum up the points of two tiles and get the units digit for each hand, the units digit for each hand is their respective points. Compare the points of each player with the point of the Banker.
Twelve bet types in the Roulette: straight up, split bet, street bet, triple bet, corner bet, four bet, line bet, column bet, dozen bet, red/black bet, odd/even bet, low/high bet. Player will be invited to place their chips on the different grids or on the boundaries of the grids.
Sic bo, also known as big and small or hi-lo, The sic Bo is also called big/small bet. Each player predicts the point of each dice and also the total, and then chooses his/her bet to place. The chips are placed on the different bet grids, and you can bet on any grids. Bet types in the Sic Bo are: Big/Small; Specific 'Triples' or 'Alls', Any Triple or All 'Alls', single dice bet; Three dice total.
Eight packs of cards will be used for the game. There are three choices for players to place a wager: Tiger, Dragon, and Tie. The Duel is a kind of cards game. Both hands will be dealt one card and compare the points of the card. The dealer will deal two cards in total, each hand, Dragon and Tiger, will get one card. Tiger and Dragon will compare the points of the card get. The biggest card is K, and the smallest is A. Only points of the card are compared. When each hand gets same points, it is a tie.